Privacy Statement (AU)

This privacy statement was last changed on 16/05, last checked on 13/07, and applies to citizens of Australia.

In this privacy statement, we explain what we do with the data we obtain about you via https://paultalbotcoach.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

• we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
• we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
• we first request your explicit consent to process your personal data in cases requiring your consent;
• we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
• we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose and categories of data

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

1.1 Contact – Through phone, mail, email and/or webforms

The following categories of data are collected

• A first and last name
• Account name or alias
• A home or other physical address, including street name and name of a city or town
• An email address
• A telephone number
• IP Address
• Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
• Geolocation data
• Marital status
• Date of birth
• Sex
• Photos
• Social Media accounts
• Education information
• Professional or employment-related information
• Employment history
• Financial information such as bank account number of credit card number
• Medical information
• Commercial information, including records of personal property, products or services purchased, obtained, or considered
• Audio, electronic, visual, thermal, olfactory, or similar information

Retention period

We determine the retention period according to fixed objective criteria: We retain personal information of individuals who have become clients by purchasing products or services for a period not exceeding 7 years in accordance with the provisions of our insurance. Data of individuals who have supplied their information (e.g. when subscribing to our newsletter) will be kept for business analytics and strategy purposes until either that individual withdraws their consent or becomes a client, in which case their data will be retained as stated.

1.2 Payments

The following categories of data are collected

• A first and last name
• Account name or alias
• A home or other physical address, including street name and name of a city or town
• An email address
• A telephone number
• IP Address
• Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
• Geolocation data
• Marital status
• Date of birth
• Education information
• Professional or employment-related information
• Employment history
• Financial information such as bank account number of credit card number
• Commercial information, including records of personal property, products or services purchased, obtained, or considered

Retention period

We retain this data upon termination of the service for the following number of months: 2

1.3 Registering an account

The following categories of data are collected

• A first and last name
• Account name or alias
• A home or other physical address, including street name and name of a city or town
• An email address
• A telephone number
• IP Address
• Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
• Geolocation data
• Marital status
• Date of birth
• Sex
• Photos
• Social Media accounts
• Education information
• Professional or employment-related information
• Employment history
• Financial information such as bank account number of credit card number
• Medical information
• Commercial information, including records of personal property, products or services purchased, obtained, or considered

Retention period

We determine the retention period according to fixed objective criteria: We retain personal information of individuals who have registered an account for 60 days after the services are terminated or completed, which means when the individual requests deletion of their registered account or otherwise withdraws consent for data collection and handling. This is without prejudice to our retention practice with regard to individuals who have become clients having purchased products or services from us.

1.4 Newsletters

The following categories of data are collected

• A first and last name
• A home or other physical address, including street name and name of a city or town
• An email address
• IP Address
• Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
• Geolocation data
• Date of birth
• Sex
• Social Media accounts
• Education information
• Professional or employment-related information
• Employment history
• Medical information
• Commercial information, including records of personal property, products or services purchased, obtained, or considered

Retention period

We retain this data until the service is terminated.

1.5 To support services or products that a customer wants to buy or has purchased

The following categories of data are collected

• A first and last name
• Account name or alias
• A home or other physical address, including street name and name of a city or town
• An email address
• A telephone number
• IP Address
• Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
• Geolocation data
• Marital status
• Date of birth
• Sex
• Photos
• Social Media accounts
• Physical characteristics or description
• Education information
• Professional or employment-related information
• Employment history
• Financial information such as bank account number of credit card number
• Medical information
• Commercial information, including records of personal property, products or services purchased, obtained, or considered
• Audio, electronic, visual, thermal, olfactory, or similar information

Retention period

We determine the retention period according to fixed objective criteria: We retain personal information of individuals who have become clients by purchasing products or services from us for a period not exceeding 7 years. Data of individuals who have supplied their information (e.g. when subscribing to our newsletter) will be kept for business analytics and strategy purposes until either that individual withdraws their consent or becomes a client, in which case their data will be retained as stated.

1.6 Compiling and analyzing statistics for website improvement.

The following categories of data are collected

• A first and last name
• Account name or alias
• A home or other physical address, including street name and name of a city or town
• An email address
• A telephone number
• IP Address
• Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
• Geolocation data
• Marital status
• Date of birth
• Sex
• Photos
• Social Media accounts
• Education information
• Professional or employment-related information
• Employment history
• Financial information such as bank account number of credit card number
• Medical information
• Commercial information, including records of personal property, products or services purchased, obtained, or considered

Retention period

We retain this data upon termination of the service for the following number of months: 2

1.7 To be able to offer personalised products and services

The following categories of data are collected

• A first and last name
• Account name or alias
• A home or other physical address, including street name and name of a city or town
• An email address
• A telephone number
• IP Address
• Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
• Geolocation data
• Marital status
• Date of birth
• Sex
• Photos
• Social Media accounts
• Education information
• Professional or employment-related information
• Employment history
• Financial information such as bank account number of credit card number
• Medical information
• Commercial information, including records of personal property, products or services purchased, obtained, or considered

Retention period

We retain this data upon termination of the service for the following number of months: 2

2. Sharing with other parties

We only share or disclose this data to other recipients for the following purposes:

Purpose of the data transfer: Remote collaboration and communication, client record management, practice management, agreed services
Country or state in which this processor is located: United States and international
Purpose of the data transfer: Client video calls and live collaboration, webinars, workshops, group programmes, other agreed services
Country or state in which this processor is located: United States
Purpose of the data transfer: Communication and collaboration, agreed services
Country or state in which this processor is located: United States
Purpose of the data transfer: For the creation and provision of agreed services, including document creation, administration and sharing, and for cloud storage, and for communication including email and VOIP telephony, and for the administration and growth of my business
Country or state in which this processor is located: United States
Purpose of the data transfer: End-to-end encrypted file storage and transfer in connection with the provision of agreed services
Country or state in which this processor is located: Germany
Purpose of the data transfer: Storage and transfer of files and data used for the provision of services and the administration and growth of my business
Country or state in which this processor is located: United States
Purpose of the data transfer: Appointment scheduling
Country or state in which this processor is located: United States
Purpose of the data transfer: Functional processes concerned with the integration of separate business-related services
Country or state in which this processor is located: United States
Purpose of the data transfer: Communication and business administration and growth, principally but not exclusively email marketing
Country or state in which this processor is located: United States
Purpose of the data transfer: Processing form data in connection with communications, information supply and any agreed services
Country or state in which this processor is located: Netherlands and India
Purpose of the data transfer: Processing form data in connection with communications, information supply and any agreed services
Country or state in which this processor is located: United States
Purpose of the data transfer: Web analytics and demographic and behaviour reporting, in relation to Google Analytics, Signals and Tags, and file storage and transfer, in relation to Google Workspace services and advertising
Country or state in which this processor is located: United States
Purpose of the data transfer: Remote signing of contracts and other agreements in relation to the provision of agreed or proposed services
Country or state in which this processor is located: Australia
Purpose of the data transfer: Communication and business administration and growth, principally but not exclusively email marketing, automation and funnels
Country or state in which this processor is located: United States
Purpose of the data transfer: CRM
Country or state in which this processor is located: India
Purpose of the data transfer: Payment processing
Country or state in which this processor is located: USA
Purpose of the data transfer: Payment processing
Country or state in which this processor is located: USA
Purpose of the data transfer: Payment processing
Country or state in which this processor is located: UK
Purpose of the data transfer: Taking bookings
Country or state in which this processor is located: USA
Purpose of the data transfer: Invoicing and accounting
Country or state in which this processor is located: UK
Purpose of the data transfer: Invoicing and accounting
Country or state in which this processor is located: New Zealand
Purpose of the data transfer: [purpose]
Country or state in which this processor is located: [country]
Purpose of the data transfer: [purpose]
Country or state in which this processor is located: [country]

Purpose of the data transfer: Business development
Country or state in which this third party is located: UK

3. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

4. What if you don't provide us with your personal information?

If you don’t provide us with your personal information, we may not be able to provide you with the information, products or assistance that you are seeking.

5. How we respond to Do Not Track signals & Global Privacy Control

Our website responds to and supports the Do Not Track (DNT) header request field. If you turn DNT on in your browser, those preferences are communicated to us in the HTTP request header, and we will not track your browsing behavior.

6. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy on our Cookie Policy (AU) webpage. 

We have concluded a data processing agreement with Google.

7. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

The security measures we use consist of:

• Login Security
• DKIM, SPF, DMARC and other specific DNS settings
• (START)TLS / SSL / DANE Encryption

8. Third party websites

This privacy statement does not apply to third party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

9. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

10. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person. We shall provide the requested information only upon receipt of a verifiable consumer request. You can contact us by using the information below. You have the following rights:

10.1 You have the following rights with respect to your personal data

1. You may submit a request for access to the data we process about you.
2. You may request an overview, in a commonly used format, of the data we process about you.
3. You may request correction or deletion of the data if it is incorrect or not or no longer relevant for any purpose under the Privacy Act.

11. Children

Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.

12. Contact details

Thriveherd Limited
160 Kemp House, City Road, London EC1V 2NX
United Kingdom
Website: https://paultalbotcoach.com
Email: privacy@paultalbotcoach.com
Toll free phone number: 02080588853
Phone number: 02080588853

We have appointed a contact person for the organization’s policies and practices and to whom complaints or inquiries can be forwarded:
Paul Talbot
160 Kemp House, City Road, London EC1V 2NX

Annex

EWWW Image Optimizer

By default, the EWWW Image Optimizer does not store any personal data nor share it with anyone.

If you accept user-submitted images and use the API or Easy IO, those images may be transmitted to third-party servers in foreign countries. If Backup Originals is enabled, images are stored for 30 days. Otherwise, no images are stored on the API for longer than 30 minutes. Suggested API Text: User-submitted images may be transmitted to image compression servers in the United States and stored there for up to 30 days. Suggested Easy IO Text: User-submitted images that are displayed on this site will be transmitted and stored on a global network of third-party servers (a CDN).

Nelio A/B Testing

We use Nelio A/B Testing to split test our website. Split Testing (or A/B Testing) is a marketing technique used to test different variants of a website with the aim of identifying which variant is better at converting visitors. Nelio A/B Testing uses cookies to run split tests and track the actions you take while visiting our website. These cookies do not store any personal information about you and can not be used to identify you in any way. Whenever you perform an action that is relevant to a running test, such as visiting a certain page, clicking on an element, or submitting a form, this event is stored in Nelio’s cloud in compliance to Nelio A/B Testing’s Terms and Conditions. Please notice Nelio does not store any personal data that can be related to you, as all collected data is completely anonymous.

iThemes Security

Complianz | The Privacy Suite for WordPress

This website uses the Privacy Suite for WordPress from Complianz to collect records of consent. For this functionality your IP address is anonymised and stored in our database. For more information, see the Complianz Privacy Statement.